Ask what the diagnosis actually was
Not 'it's low on refrigerant' — refrigerant does not get used up, so if it is low, there is a leak, and the leak is the repair. A quote that skips the cause is a quote for the same visit again next summer.
Service call · Austin & Central Texas
A flat $100 service call, and a real diagnosis.
A technician comes out, evaluates the system and identifies the issue. If you approve the repair, the $100 is credited toward it. If you decide against the repair, the $100 stands as the fee for the visit. You know the visit fee before we get in the truck, and any repair or replacement is quoted from what we actually find.
- $100 service call — credited toward the repair if you approve it
- $150 after hours and on holidays
- Maintenance $300 per system, per visit
- Repairs & installs quoted per job
Start here
Two fields to start. The rest helps.
Or skip the form entirely and call or text (512) 840-8112.
What happens next
No mystery, no pressure.
- 01
We call you back
To ask what the system is doing, what you have already tried, and to find a time. If you can send a photo of the outdoor unit's data plate, it usually shortens the visit.
- 02
A technician comes out
Flat $100, or $150 after hours and on holidays. Gauges on the system, a look at the electrical, the airflow, the drain and the ductwork — enough to say what is actually wrong rather than what is easiest to sell. If you approve the repair, the $100 is credited toward it. If you decide against the repair, the $100 stands as the fee for the visit.
- 03
You get told what it is
In plain language, with the reasoning. Including 'this is a $40 part' and including 'this system is done and here is why', because both of those happen.
- 04
You get a price for the work
Repairs, replacements and installations are quoted against your actual scope. You approve the number before anything starts.
What we publish
The prices that are actually flat.
Four rows, and three of them are real numbers. The fourth is the honest answer for work nobody can price without seeing it.
Service call
$100
flat, during business hours
A technician comes out, evaluates the system and identifies the issue. If you approve the repair, the $100 is credited toward it. If you decide against the repair, the $100 stands as the fee for the visit. Either way you know the number before we get in the truck.
After-hours & holiday service call
$150
flat, nights, holidays and outside Saturday hours
The same visit outside normal business hours, or on a holiday. Nights, weekends outside Saturday hours and holidays are $150 instead of $100.
Preventive maintenance
$300
per system, per visit
One comprehensive maintenance visit for one system. It is a single visit, not an annual price and not a plan you sign up for — book it when you want it. A house with two systems is two visits' worth of work and is priced as two.
Installations, replacements & repairs
Quoted per job
in writing, before any work starts
Priced against your actual scope — the type of system, the equipment required, the installation conditions and the work involved. Nobody can put a real number on that without seeing it, so we do not pretend to.
Warranty
1-year labor warranty
Every unit has different warranty terms depending on the manufacturer. We typically offer a 1-year labor warranty on units and mini-split systems that we install. Parts warranties vary by manufacturer and unit.
Financing
AC Credit Service
Financing is available through AC Credit Service, an outside financing company. Rates, terms and approval decisions are theirs, not ours — their site has the details.
Go to AC Credit ServiceOne thing to be clear about
Nobody can price a system over the phone.
What a job costs depends on the type of system, the equipment required, the installation conditions and the work involved — attic access, line set length, electrical, duct condition, drain routing, whether the pad and the disconnect can stay. Anyone who quotes you a replacement number sight unseen is quoting a starting point they intend to move.
So the numbers we do publish are real and they are flat: $100 for the service call, $150 if it is after hours or a holiday, and $300 per system for one preventive maintenance visit. If you approve the repair, the $100 is credited toward it. If you decide against the repair, the $100 stands as the fee for the visit. Everything else gets quoted after somebody has looked.
Before you hire anyone
Three things worth checking on any HVAC quote.
Ask whether a load calculation was done
On a replacement, equipment sized off the old unit's tonnage repeats whatever mistake was made the first time. An oversized system in this humidity short-cycles and leaves the house cold and clammy.
Ask for the TACL number
HVAC contractors in Texas are licensed by TDLR, and the licence number is supposed to appear in advertising. Ask for it, and check it. That goes for us too — ours is TACL #TACLB139042E, and it is in the footer of every page on this site.
Estimates for
Every service we perform.
Service call · $100
Or skip all of this and just call.
(512) 840-8112 reaches us directly. Call or text, and tell us what the system is doing.
ATX Clima LLC · Austin, TX